No. We don't believe in charging you for trusting us to manage your property. There are no onboarding fees.

Yes. You will have access to an online Owner portal. In the portal you will be able to: View up to date and real-time monthy statements Generate Income and Expense reports, Profit and Loss statements and, many other types of investment reports View current and past workorders which usually include photos View vendor invoices, receipts and estimates Make contributions to your property management account Setup which bank account you want your rents to deposit into View current Tenant leases View your Management Agreement, The Owner Handbook and other files If you have multiple properties, view per property or as a whole portfolio Our goal is complete transparency, allowing you to stay informed about your investment anytime, anywhere. Want to see the portal before becoming a client? Try our interactive Owner Portal Demo to explore sample statements, reports, work orders, property files, and more: If you're a current client and need to access your Owner portal you may do so on our website or below: Pro Tip: Prefer using your phone? Owners can download the mobile app directly from the Owner Resources page under Resources & Forms, allowing you to access your portal, statements, reports, and work orders while on the go.

We can typically have your property listed within a few days after your management agreement is completed. In many cases, we move quickly—sometimes securing a lease within days—but timing depends on factors like property condition, pricing, location, and market demand. To be safe, most properties are leased within approximately 2–3 weeks once listed.

Not necessarily. We work with many out-of-state owners and can fully onboard your property remotely. If you’re available to meet, that’s great—but not required. We handle agreements electronically, and keys can be mailed or transferred as needed. We can also re-key the property and provide you with updated keys.

Yes. We’ll assess the property, provide photos, and outline what’s needed to get it rent-ready. If you already have a list, we can work from that as well. With your approval, we’ll coordinate and complete the work to prepare the property for leasing. Please note that your property reserve must be funded before any maintenance or repairs begin.

Yes. We will review what your HOA/COA requirements for leases and rentals are and ensure your property receives the proper approval and follows the by-laws and CC&Rs of the Association.

Absolutely. If your property is already rented and you want us to start managing in the middle of a tenancy we can do that.

Yes. We’ll review your current situation, address any concerns, and outline how we’ll improve your experience under our management. We also coordinate directly with your current property manager to ensure a smooth and efficient transition.